Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account information (email, name) when you sign up
• Photos you upload to create storybooks
• Storybook content and preferences
• Payment information (processed securely by our payment provider)

2. How We Use Your Information

• To create personalized illustrated storybooks using your photos
• To provide and improve our services
• To communicate with you about your account and orders
• To ensure the security of our platform

3. Photo Usage & AI Processing

Photos you upload are used solely to generate illustrated characters for your storybooks. We use AI technology to create illustrations based on facial features. Your original photos are not shared with third parties and are deleted from our processing servers after your storybook is generated, unless you choose to save them in your account.

4. Data Storage & Security

We implement appropriate security measures to protect your personal information. Your data is stored on secure servers and encrypted during transmission. We retain your account data and created storybooks for as long as your account is active.

5. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Payment processors to handle transactions
• Legal authorities when required by law

6. Children's Privacy

Our service is designed for parents and guardians to create storybooks for children. We do not knowingly collect personal information directly from children under 13. Parents/guardians are responsible for any photos of children they upload.

7. Your Rights

You have the right to:

• Access and download your personal data
• Delete your account and associated data
• Opt out of marketing communications
• Request correction of inaccurate data

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@face.my